FAQ

FAQ

Most frequent questions and answers

We are available by phone 10 am – 7pm, Monday – Saturday.

We provide services Monday – Saturday, 11:00 am – 5 pm. Sundays and holidays require an additional fee of $300.  We can usually accommodate most dates provided you are a little flexible with your ceremony time.

We just require a deposit equal to 50% of your package choice to hold your ceremony date/time.  You may call and make arrangements by phone using a MasterCard, Visa or Discover.  The remaining balance is due the day of the ceremony.

We don’t have a required time frame for reserving a date.  We have couples that call a year in advance and those that call the day before!
Please review package details and pricing prior to reserving a date.

You may cancel your plans within 72 hours of making your deposit. We will refund your deposit with only a $100 cancellation fee. 
After this initial 72 hours, there are no refunds for cancellation. Last day to cancel is within three days of placing your deposit. If you must reschedule or postpone your ceremony,  you may contact us no later than 2 weeks prior to your ceremony date. Deposits are nontransferable. There is a $100 rescheduling fee. 
If your plans change and we are not notified within 24 hours of your ceremony time, a $100 “no show” fee will be charged to your credit card. There are no refunds for cancellations made day of ceremony. Same day reservations do not qualify for 72 hour change of plans. 

Our Minister provides a non denominational, Biblical ceremony. This includes traditional vows (minus obey) and a special ring ceremony. If you have your own vows, he will allow time for those. You are welcome to provide your own minister if you prefer a more customized service. Please let us know if you will be providing your own minister when you make your ceremony plans. 

We do. You may provide your own minister or let us know this is a same sex service when  reserving your ceremony date. 

You have one hour on the property. This time starts 20 minutes till your ceremony time and runs 40 minutes from ceremony start time. 
For example, your ceremony starts at 2 p.m. You and your fiance’ will arrive at 1:30 p.m. to access your bride/groom dressing areas. Your guests may start arriving at 1:40 p.m. The ceremony will start promptly at 2 p.m. The ceremony is roughly 10 minutes. We will take photos during the ceremony and continue with photos immediately after the service. Guests will need to depart from the property by 2:30. (This allows guests to avoid parking issues with the next group of guests.) We will finish up the photo session with only the bride/groom. The two of you will be finished up by 2:40 p.m. at the latest. 

We play a pretty piano version of canon in D as you walk down the aisle. We play a pretty generic piano piece as you exit as husband and wife. We have bluetooth capability if you prefer something else. However, you must designate one of your guests to operate the device with your music. We will be happy to cue them when to start. 

Marriage License Information

Your License must be purchased prior to your ceremony.  It doesn’t matter what state you reside.  A license issued from another state cannot be used.

You may get NC marriage license info by clicking on the “important info” link at the top of our home page.  The process is very simple.The Marriage License fee is $60. There is no waiting period. Blood tests or physicals are not required.The marriage license is valid for 60 days from the date of issue. Both parties must appear before the Register of Deeds staff. Both parties must present identification in the form of a valid drivers license or a valid picture I.D.  Both parties must be 18 years of age. Both parties must provide proof of social security number.If either party has been married before, please know the month and year of how the last marriage ended.  If divorced within the past year, please provide a copy of the divorce papers. Marriage license may be purchased from any NC county. County courthouse hours are Monday – Friday, 8:30- 5.  Our closest county courthouse is located in Waynesville, NC 7 miles from the chapel.  Haywood County Courthouse Register of Deeds www.haywooddeeds.com